WHAT WE WILL DO TO REFINISH YOUR WATCH CASE
We will remove to the best possible all scratches and dents from your watch case, and give it the desired finish before the plating procedure. Unless otherwise requested by you, we will refinish it as much as possible to its original look, or we may give it a look that we think it's best considering it's condition. This is a term you must agree with when you send your watch case to be refinished (please click here for Terms and Conditions).
We will than have it re-plated it in the color of your choice (click here for available colors).
We will also remove to the best possible any scratches from your stainless steel case back and finish it as close as possible to the original finish or in any of the finishes available you might want. (click here for available finishes). It is also possible to fill any holes or deep scratches from your stainless steel case back and from the majority of the plated and gold-filled case backs.
Worn out cases
It is also possible to fill any holes or extremely worn areas. In these cases we need to examine your watch case in person and an estimate will follow before proceeding with any work. A general idea of the costs can be given if a high resolution picture is sent to us by email at (Minimum charge of $100 on all watch cases that require work apart of polishing and refinishing, such as soldering and filling). There are several techniques to repair watch cases and we decide which one to use after inspection. Estimates are free of charge, furthermore shipping fees apply (click here for shipping rates).
PREPARING YOUR WATCH CASE FOR OUR REFINISHING SERVICE:
When you prepare your watch case for our watch case refinishing service please make sure that you have removed the following:
Also any removable push buttons
Case tube, especially for screw down crowns
And the watch bracelet
And any other removable part of the case or bracelet.
If the push buttons, crown and watch hands need refinishing, please place them in a SEPERATE plastic bag or envelope and we will make sure they are refinished as best as possible for an additional fee (please click here for pricing).
You will need to send the case-back as well, to make sure it will snap back after replating. If you do not wish to have it repolished/refinished please mention it in instructions.
*IMPORTANT!* You must specify in the customs declaration form that the items you are shipping are: "Watch cases and parts to be restored and returned".
If you don't do that and we are charged with import duties, additional fees will apply to cover this amount.
Gold filled cases
On gold-filled watch cases we do not strip out any gold left on the case. What we do, is buff out the surface to remove scratches and dents and than re-plate with gold and finally give an even finish. To fill in any holes we use gold solder or gold laser soldering in certain cases where high heat cannot be used. Other techniques may be used to fill in deep engravings on gold-filled case backs (This type of work will take up to 90 days to complete and deliver).
It is also possible to refinish crowns (the stem must be on the crown when shipped), push buttons and watch hands for an extra fee. The average charge to plate/refinish such items is $10-$15 per set of buttons or watch hands, depending on their condition. If costs exceed the average an estimate is given before proceeding with any work.